Shipping policy

Shopify Shipping Policy Template

Replace the bracketed sections with your store details.

Shipping Policy

Thank you for shopping with us. Below are the terms and conditions that make up our Shipping Policy.

Order Processing Time

All orders are processed within [1–3 business days]. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will contact you via email if there is a significant delay in the shipment of your order.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Domestic Shipping: [3–7 business days]

  • International Shipping: [7–21 business days]

Delivery delays can occasionally occur due to customs, weather conditions, or courier issues.

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email containing your tracking number once your order has shipped.

Tracking information may take 24–48 hours to update.

Customs, Duties & Taxes

We are not responsible for any customs duties, taxes, or additional fees applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Lost or Damaged Packages

We are not liable for products lost or damaged during shipping. If your order arrives damaged, please contact the shipping carrier directly to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Incorrect Shipping Addresses

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.

International Shipping

We currently ship to [list countries or “selected countries worldwide”].

Delivery times for international orders vary depending on destination and customs processing.

Contact Us

If you have any questions about this Shipping Policy, contact us at:

  • Email: [your@email.com]

  • Store Name: [Your Store Name]

  • Website: [yourstore.com]

How to Add This in Shopify

  1. Go to your Shopify Admin

  2. Navigate to Settings → Policies

  3. Paste the shipping policy into the Shipping Policy section

  4. Save changes

You can also add it to your footer menu:

  • Online Store → Navigation → Footer Menu

If you want, I can also create:

  • Return & Refund Policy

  • Privacy Policy

  • Terms of Service

  • COD policy for Pakistan

  • Cash on Delivery + TCS/Leopards wording

  • A premium branded version for your niche (clothing, cosmetics, electronics, etc.)